Tour operator · DMC · 20+ agents

More desks. Same control.

High supplier turnover. Multi-team handover. Vendor tickets at volume. Compliance asks that need real audit trails. Big agencies break the tools that worked at five seats. niti is built to keep working at twenty, fifty, two hundred.

What scale breaks

The tools that worked at five.

Supplier coordination at volume

Hundreds of vendor tickets a month - hotels, transport, activity providers across multiple destinations. Tracking confirmations across email is a full-time job by itself.

Multi-team handover at scale

Sales hands to ops, ops hands to ground team, ground team hands to finance. Each handover loses context. New team members spend weeks learning the trail.

Big agency, big compliance ask

Refund disputes, audit requests, insurance claims, IATA queries. At twenty agents and a hundred trips a month, "let me check the email thread" stops being an answer.

What you get

Built for the operations day.

Supplier database with TripAdvisor sync

Hotels, transport, activity providers - all in one library, pre-loaded with photos, ratings, contacts. Add new suppliers in seconds. Reuse them across every itinerary.

Vendor tickets that fire automatically

Confirm a trip and the booking ticket goes to every supplier with everything they need. Signed acknowledgment links keep nothing in limbo. The supplier confirms once and the trip status updates everywhere.

Travel Radar - the operations dashboard

Today's arrivals and departures across every active trip. This week's movements. The whole agency on one screen. Operations teams plan their week from one view, no spreadsheets.

Granular permissions for big teams

Owner, Manager, Agent, Viewer - and custom roles when you need them. Per-module access: who can see invoices, who can approve refunds, who can edit suppliers. Audit-logged so nothing slips.

Multi-currency at agency volume

Cost in LKR, quote in USD, invoice in EUR or GBP. Markup applies consistently. Tax configuration handles your jurisdiction. Numbers reconcile cleanly at month-end.

Pricing for tour operators

Scale, $99/month. Or Enterprise.

20 users, 10,000 clients, 400 inquiries/month. SSO, onboarding call, dedicated CSM. For unlimited capacity, custom SLA, on-premise, talk to us.

Compare every plan

One platform, full operations.

14-day free trial. No credit card. Migration help on Enterprise.