High supplier turnover. Multi-team handover. Vendor tickets at volume. Compliance asks that need real audit trails. Big agencies break the tools that worked at five seats. niti is built to keep working at twenty, fifty, two hundred.
Hundreds of vendor tickets a month - hotels, transport, activity providers across multiple destinations. Tracking confirmations across email is a full-time job by itself.
Sales hands to ops, ops hands to ground team, ground team hands to finance. Each handover loses context. New team members spend weeks learning the trail.
Refund disputes, audit requests, insurance claims, IATA queries. At twenty agents and a hundred trips a month, "let me check the email thread" stops being an answer.
Hotels, transport, activity providers - all in one library, pre-loaded with photos, ratings, contacts. Add new suppliers in seconds. Reuse them across every itinerary.
Confirm a trip and the booking ticket goes to every supplier with everything they need. Signed acknowledgment links keep nothing in limbo. The supplier confirms once and the trip status updates everywhere.
Today's arrivals and departures across every active trip. This week's movements. The whole agency on one screen. Operations teams plan their week from one view, no spreadsheets.
Owner, Manager, Agent, Viewer - and custom roles when you need them. Per-module access: who can see invoices, who can approve refunds, who can edit suppliers. Audit-logged so nothing slips.
Cost in LKR, quote in USD, invoice in EUR or GBP. Markup applies consistently. Tax configuration handles your jurisdiction. Numbers reconcile cleanly at month-end.
20 users, 10,000 clients, 400 inquiries/month. SSO, onboarding call, dedicated CSM. For unlimited capacity, custom SLA, on-premise, talk to us.
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